If you’re the type who likes to check out mall candy shops or order unique treats online, you’ve probably seen Lolli & Pops. Maybe you’ve heard rumors the company was shutting down. The question pops up a lot: Is Lolli & Pops going out of business? Well, after digging into public records, recent activity, and the company’s official website, here’s the plain answer no, Lolli & Pops is not closing its doors.
A Quick Look at Where This Question Comes From
The confusion makes some sense, especially if you followed retail news a few years back. Lolli & Pops did hit some financial trouble in 2019. That led to some store closures and a bankruptcy filing. Headlines got people thinking the whole company was on its last legs.
But that’s not the story now in late 2025. Most signs point to an active and growing business. If you’re wondering why people still ask if they’re closing, it really goes back to what happened a few years ago and how the company turned things around.
A Short History: Sweet Ambitions and a Rough Patch
Lolli & Pops opened its first store in 2012, and pretty quickly, the brand stood out. You’ve probably seen their warm, nostalgic shop designs, colorful displays, and wide selection everything from retro American sweets to gummies, taffy, and imported chocolates.
For a while, the growth was almost too fast. By 2019, Lolli & Pops was operating over 70 stores, mostly in big shopping malls across the United States. Sales hit $61 million, which sounds strong, but expenses seriously outpaced profits. Mall rents weren’t getting any cheaper, and a drop in foot traffic hit many retailers, including Lolli & Pops.
That year, the company filed for Chapter 11 bankruptcy. Financial statements mentioned an $8.5 million EBITDA loss, driven by overhead, expansion costs, and partnership deals that stretched budgets. Stores closed in several states, especially in Texas and Idaho, which made frequent customers feel uneasy.
What Changed: Coming Out of Bankruptcy
Now, bankruptcy isn’t always the end. With Chapter 11, the idea is to reorganize, fix what’s not working, and give the business a shot at staying alive. That’s basically what happened. Lolli & Pops shut down unprofitable stores and focused on running a tighter operation.
Many times, companies lose customer trust when things get rocky. But Lolli & Pops managed to keep its brand alive thanks in part to unique products, a loyal following, and a shopping experience people remembered. There were definitely fewer locations, but the stores that remained focused on customer service and community events.
By the time the process wrapped up, reports from business analysts indicated that Lolli & Pops stabilized. There’s no evidence in public records or industry sources that they had further financial collapses after the 2019 reorganization.
Business Today: How Lolli & Pops Operates in 2025
If you check their official website right now, you’ll see it’s not just up it’s busy. There’s a fully-stocked e-commerce platform with dozens of candies, chocolate boxes, bulk gummies, and even global favorites you won’t find at the grocery store. You can order gift baskets, find candy by theme or country, or sign up for special offers.
Even more, the “store locator” tool lists physical Lolli & Pops locations in malls across the United States. These are not leftover listings either. In 2025, the brand is talking openly about new stores instead of closures.
Lolli & Pops keeps an active presence on social media, sharing product launches, deals, and seasonal boxes. Their messaging is all about growth, new flavors, and fun not the kind of communications you expect from a business winding down.
What Do They Actually Sell Now?
It’s not just licorice and lollipops. The brand has leaned into variety as one of its strengths. You’ll find huge bins of gummy bears, fizzy candies, and marshmallow ropes, along with fancy European chocolate bars and Japanese snacks you might’ve never heard of.
Their gift boxes are a mainstay around the holidays. But plenty of people shop for single items, bulk treats, event favors, and “candygrams” to send to others. If you’re a fan of international snacks, their rotating imports keep things interesting especially with trends like Korean jellies or British chocolate.
Lolli & Pops also offers promotions like free shipping on bigger orders (often on orders of $100 or more). That’s one sign their online storefront is investing in reaching more shoppers, not cutting back.
How They Rebuilt: Adjustments After 2019
During the restructure, the company had to prioritize. So, underperforming stores closed, while profitable ones were made even better. The website got a refresh to make online candy shopping quick and easy.
Some retail experts pointed out that smaller footprints and streamlined store operations reduced costs. Management also started using more data to guide what to stock, which helped match local tastes and trends. By focusing on high-traffic malls and e-commerce, Lolli & Pops managed to rally after bankruptcy.
Since then, their growth has been more measured. Instead of opening dozens of stores at once, the company announced steady expansion, opening new shops in carefully chosen shopping centers where foot traffic is strong.
An E-Commerce Focus and Community Approach
Another big shift has been the growth of their online store. The pandemic in 2020 nudged a lot of shoppers online, and Lolli & Pops took notes. Their website isn’t just a digital catalog it’s where new flavor drops, limited edition boxes, and birthday bundles pop up first.
You can browse best-sellers, order in bulk, or customize gift boxes. This online focus means even people far from a mall can be regular customers. Lolli & Pops runs various digital promotions, like free shipping on larger purchases and seasonal discounts to keep folks checking back.
They also seem to ‘get’ community-building in a way that fits the brand think charity events, candy tastings, and partnerships with local businesses around store openings. Their social feeds highlight both in-store happenings and ways to order from anywhere.
Customer Service and Communication
If you’ve shopped on their site, you’ll notice that customer support is front-and-center. There’s live chat, clear policies on returns and allergies, and several ways to reach staff. A big piece of the Lolli & Pops promise is making the customer experience smooth and, well, sweet.
Company statements on their “About Us” page talk a lot about making people feel welcome. They highlight training for staff, regular feedback, and ways to make shopping fun for all ages. That kind of focus helps a specialty retailer keep a solid customer base, even when malls are hit-or-miss for other brands.
What About Store Locations? How Many Are Left?
Store counts have changed since the high point in the mid-2010s. After the bankruptcy in 2019, about a dozen locations closed mostly in malls with declining traffic. But plenty of others stayed open, especially in major cities and regional shopping destinations where people go for treats and gifts.
In the years since, store openings have quietly picked up again. The official locator lists several dozen stores, and there’s language about the company “expanding nationwide.” Nothing on the website or in business news suggests more closures in 2025. In fact, openings and hiring posts are more frequent now.
If you’re curious, you can use the store locator tool on their site to find the closest shop, often with directions, hours, and a phone number.
Looking Forward: Stable and Focused on Growth
Does all this mean the company is immune from changes in retail? Not really shifts in tastes, costs, and consumer habits always play a part. But nothing currently suggests a shutdown or more widespread closures. All the public indicators, from hiring to web shop activity, point to Lolli & Pops doing steady business as of late 2025.
The brand’s focus has shifted toward sustainability fewer risky expansions, smarter use of digital sales, and a tight grip on which markets they enter. Their company updates talk about plans for moderate store growth and improvements in shipping and customer support.
For those following the business side, several analysts still watch how mall-based chains adjust, but Lolli & Pops is often cited as a brand adapting well. The combination of nostalgic, fun stores and easy online shopping seems to be working.
If you like tracking stories of retail recovery, there are periodic updates from trade publications and small business news pages. For a wider look at similar brands or business turnarounds, you can check resources like United Business Magazine, which sometimes covers specialty retail.
How to Stay Up to Date on Lolli & Pops
The best first stop is their official website https://www.lolliandpops.com, which highlights product lines, special offers, and new store openings. The store locator is helpful for planning a visit or just seeing how many shops are still open.
You can also sign up for email updates on sales and events. If you follow social media, their feeds are mostly promotional but occasionally mention interesting candy trends or store-specific events.
For deep dives into company news, most recent trade press and retail industry blogs do a decent job at flagging big changes like new openings, moves into wholesale, or executive shifts.
The Bottom Line: Lolli & Pops Is Still in Business
So, circling back to the main question: No, Lolli & Pops is not going out of business. They did face a rough patch in 2019 and closed several stores, but the company is active, selling online, and operating dozens of shops across the U.S.
The mood is more focused than flashy these days, but they’re very much open for business. If you’re in the mood for some candy or thinking of sending a gift box, it’s as easy as ever to place an order or drop by one of their stores. As of late 2025, all signs point to stability and a bit of quiet optimism for the future.
